Terms of service
📜 Terms of Service
Last updated: March 25, 2026
Welcome to Mark & Mortar. By accessing or using our website and services, you agree to be bound by the following Terms of Service.
1. Overview
This website is operated by Mark & Mortar. Throughout the site, the terms “we”, “us” and “our” refer to Mark & Mortar.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.
2. Online Store Terms
You must be at least the age of majority in your state or province of residence to use this site.
You may not use our products for any illegal or unauthorized purpose.
Any breach of these Terms may result in immediate termination of your access to our Services.
3. Products & Custom Orders
Many of our embossers, stamps, and custom products are personalized or made-to-order. Because of this:
- Small variations may occur in alignment, depth, or design appearance
- Each item is produced based on the customization details you provide
You are responsible for ensuring that all personalization details (names, initials, text, or logos) are accurate before placing your order.
We are not responsible for errors resulting from incorrect information submitted by customers.
4. Pricing & Payment
All prices are listed in USD.
We reserve the right to change prices at any time without notice.
Payments are processed securely through trusted providers such as PayPal and credit card processors.
5. Order Processing & Shipping
Orders are typically processed within 2–5 business days.
Estimated shipping times:
- United States: 7–12 business days
Please note that delays may occur due to high demand, holidays, or factors beyond our control.
Tracking information will be provided once your order has been shipped.
6. Returns & Refunds
Please refer to our Refund Policy for full details.
Due to the personalized nature of many of our products:
- Customized items are non-refundable unless defective or damaged
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery and include clear photos.
7. Accuracy of Information
We strive to ensure that all product descriptions, images, and details are accurate.
However, we do not guarantee that all information is completely error-free.
We reserve the right to correct any errors at any time without prior notice.
8. Limitation of Liability
Mark & Mortar shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
9. Third-Party Services
We may use third-party providers (such as payment processors and shipping carriers) to deliver our services.
We are not responsible for the actions, policies, or performance of these third parties.
10. Privacy
Your submission of personal information is governed by our Privacy Policy.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon being posted on this page.
12. Contact Information
If you have any questions about these Terms, please contact us at: