Shipping policy
🚚 Shipping Policy
Last updated: March 25, 2026
Thank you for shopping with Mark & Mortar.
Processing Time
All orders are carefully prepared and processed within 2–5 business days.
Please note that many of our embossers and stamps are custom-made and personalized, so additional processing time may be required during peak seasons.
Shipping Time
Estimated delivery times:
- United States: 7–12 business days
Please note that shipping times are estimates and may vary depending on factors such as holidays, weather conditions, and carrier delays.
Shipping Rates
We offer the following shipping option:
Standard Shipping (7–12 business days):
Free Shipping
Shipping costs (if applicable) will be calculated and displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please allow 1–3 business days for tracking updates to appear.
Delays
While we strive to deliver your order on time, delays may occur due to circumstances beyond our control, including:
- Customs processing
- Carrier delays
- High demand periods
We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
Mark & Mortar is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
If you experience an issue, we recommend contacting the carrier directly. You may also reach out to us, and we will do our best to assist.
Contact Us
If you have any questions about your order or shipping, please contact us at: